0rders/ Shipping

MOTHER'S DAY SHIPPING

 

We can not guarantee that any orders posted will arrive in time for Mother's Day, Australia Post has also advised that they can not guarantee next day delivery for Express Post, however it will still be priority mail.

 

 

CORONOVIRUS UPDATE

 

Due to the current pandemic, delivery times may be longer than usual, we will keep updating this page as things change

 

 

SHIPPING/ DELIVERY

 

At this time, we only offer delivery to addresses within AUSTRALIA.

 

Flat rate shipping is $9.95.

We offer FREE SHIPPING by regular Australia Post on orders over $100. Delivery times are per their Regular Post Network. (generally 2 or more business days)

 

If you would like your parcel sooner, you can purchase EXPRESS shipping for $12.00. Delivery times are per their Express Post Network.

 

We aim to process your order on the same day that payment of your purchase clears and deliver our orders via Australia Post.

 

Postage for RETURNS or EXCHANGES is the sole responsibility of the customer.

 

Please ensure that the correct address is entered upon checkout as Moss and Sparrow is not obliged to cover the cost of resending the items to the correct address.

 

 

PAYMENT

 

All prices quoted are in AUD.

 

We accept payment via Paypal and Afterpay.  Payment via credit card can be made through Paypal.

 

 

STOCK AVAILABILITY

 

In the rare event that an item is out of stock, we will contact you to arrange a full refund.

 

 

GIFT WRAPPING

 

If you would like your purchase gift wrapped please write this in the comments section.  

Gift wrapping is complimentary